Order Processing and Shipping Information

Order Processing

Once you place an order, we need 1-3 business days to process it. Generally, this takes one business day, but if you order on a Friday evening or over the weekend, it may take a bit longer.

After your order is processed, it will be shipped, and delivery usually takes 8-12 business days. We strive to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, please feel free to contact our customer service. Below, we explain how your order is processed and delivered.

Placing an Order

Ordering from Cevy is designed to be as simple as possible. First, go to the product page and add the desired item to your shopping cart. Click on the black "Add to Cart" button. It is important to check that the selected variants are correct. If everything is in order, click on the "Proceed to Checkout" button. On the information page, you need to enter your address details accurately. Ensure that all information is correct. Once these details are correctly entered, you can click on the "Proceed to Shipping" button. On the "Shipping" page, you will have the opportunity to review the address details you entered. It will also indicate that all shipments are completely free. As a token of appreciation for our customers, we always cover the shipping and delivery costs. You can now continue by clicking on the "Proceed to Payment" button.

Payment Options

You have several payment options to choose from. At Cevy, all payment options are SSL-encrypted, meaning you can always rely on a secure payment environment.

• Credit Card (AMEX, Mastercard, Maestro, Visa)
• iDeal
• BanContact

Select the appropriate payment method, click the "Complete Order" button, and you will be redirected to the chosen payment method. Follow the instructions on that page to complete your order. If you encounter any issues with your order, you can always contact us.

Shipping Costs

We cover the shipping costs for every order. All our products are delivered to your home completely free of charge. There is no minimum order amount required.

Shipping Your Order

Have you found the perfect outfit or accessory on our website? Naturally, you want to enjoy it as soon as possible! Therefore, we ensure that your order is processed and shipped as quickly as possible. To guarantee fair prices for our products, we have chosen to group packages in large quantities and ship them together once we reach the minimum quantity. We appreciate your understanding and willingness to help us create a better and healthier world. Please note: like many other online stores, we are currently experiencing high volumes and delays may occur due to the ongoing health crisis. Please keep this in mind when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is shipped today, contact us via email. Our support team is ready to provide you with the best solution.